System Requirements

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Why should I download DazCentral?

DazCentral is the easiest way to download Daz content and applications to your computer. It takes up less space on your system, and installs content to paths that are easier to manage!

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What are the advantages of DazCentral over Install Manager?

Besides ease of use, one-click opening a 3D asset into Daz Studio, and a streamlined user interface, DazCentral is a singular location where you can not only manage your content but also view tutorials, access product and software documentation, and get software updates.

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I want to learn how to use Daz Studio, where do I start?

On the left-hand side of DazCentral, click Daz Studio, and then choose Resources at the top of the page. Scroll down and you will see some tutorials that will help you get creating with Daz Studio.

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How do I change my installation paths in DazCentral?

Click on the gear icon in the top right corner and you will be able to change your installation path under Base Path Location.

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Where can I find my serial number?

Follow the below steps to locate your serial number(s).
1. Log in to your account at http://www.daz3d.com/
2. Click the small, blue person at the top right of the web page
3. Click “My Account” in the drop-down menu
4. Click “Serial Numbers"

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Daz Studio appears white when I load it. What do I do?

This error appears when Daz Studio is open while you update it. To fix this, make sure you close out of Daz Studio, uninstall Daz Studio through DazCentral, and then you can reinstall it to fix this issue.

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I would like to change to an EU date format in DazCentral. Is this possible?

Yes! Click on the gear icon in the top right corner and move the toggle next to Date Format to change how the date will appear.

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Where can I find tutorials and other helpful information in DazCentral?

‘External Links’ will take you to the Daz Documentation Center, helpful Forums, or to additional support.
Each individual Daz 3D App (Studio, Hexagon, Carrara, and Bryce) has an individual resource page that links to app-specific forums, FAQs, Tutorials, and the Daz Documentation Center.

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How can I find my products in My Library in DazCentral?

Quite easily! You can view all products you’ve purchased from Daz 3D in the ‘My Library’ tab, and can also sort your 3D products by name, date purchased, size, and actions (such as open, install, uninstall, and update).

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Does DazCentral mean I can’t use Daz Install Manager (DIM)?

You can use DazCentral and Daz Install Manager together! DazCentral can detect what content is installed through Install Manager. It will also detect that path Install Manager is installing content to and will automatically read and install to this path.

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How often are links updated (like tutorials) in Daz Central?

Currently, Daz 3D updates Daz Central a few times a year, or when a major update is coming out. So be sure to check regularly for updates.

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I’m on a Mac, can I use DazCentral?

We recommend using the Daz Install Manager (DIM) for the best experience on Mac.

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What is Daz 3D's refund policy?

Daz 3D has a 30-day money-back guarantee on everything in the store except for Daz+ Memberships, Interactive Licenses, and Gift Cards. These items are NON-REFUNDABLE.

When you make a purchase, please be sure to test it within 30 days of purchase. If you find that the purchased product does not fit your needs, please submit a technical support ticket for assistance. Be sure to include the purchase order number as well as the name of the product that you wish to refund.

Please note: In order to prevent abuse of the return policy, if the number of returns from a customer is excessive or repetitive, Daz 3D reserves the right to discontinue refunds for that customer. In this event, Daz 3D will honor the return requests that have been made and will notify the customer that future returns will no longer be accepted.

You can reach Technical Support and Sales Support HERE.

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I am getting missing files errors when I try to load a product in Studio.

Check on the product page for the product under "Required Products". Products listed here are required in order for the product to work correctly. If you have all the required products and they are downloaded, submit a ticket to our Help Center.

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I can't find the morphs I purchased for my figure.

In Studio, select the figure that these morphs were meant for in the Scene pane > go to the Parameters pane > scroll down on the right side > and your morphs will be listed.

If you are still unable to see these, submit a ticket to our Help Center.

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I purchased Bryce 7 Pro, but it will not install.

You can find the installer for Bryce 7 in the product library under "Bryce 7", not to be confused with "Bryce 7 Pro" which is add-on content for the base Bryce 7 application.

This link will take you directly to the page:
Click here.

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Studio is crashing when rendering.

One possible solution is to clear the DS and DSON cache.
By default, they are located here:
C:\Users\username\AppData\Roaming\DAZ 3D\Studio4\temp and
C:\Users\username\AppData\Roaming\DAZ 3D\dson\cache
If you cannot see your AppData folder, type %appdata% in the Start menu and Windows will open the hidden folder.
Simply delete the files in these folders.
If this does not resolve your issue, submit a ticket to our Help Center.

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